One problem – The Doctor may not be able to deal with all problems in one visit.
Please make a separate appointment for each family member– A maximum of three appointments is permitted, including yourself. If you require additional appointments for family members these must be arranged at another time.
Talk about the most important thing first-It is best to talk about the most important problem first, even if it is the most embarrassing or worrying, Write everything down before hand if necessary.
Is this your first visit to the practice?– Please bring a list of medication you are currently taking.
If you don’t understand, don’t be afraid to ask again– The doctor can explain what has been said or any words you did not understand.
Ask a friend or family member to come with you – If you would like.
Make sure you know what happens next– You may be asked to book a follow up appointment, be referred to a consultant or for further tests. Make sure you know if you need to do anything and write it down if necessary.
If you are late– you may not been seen. Please allow plenty of time when travelling to the Health Centre, and if driving parking your car.
Zero tolerance– Please be respectful to other patients and staff when attending the practice .Disruptive or abusive behaviour will not be tolerated.
Note – Patients should see their Dentist for problems with teeth or gums. If you are not registered with a dentist and have a dental emergency (pain, swelling, trauma or bleeding) please refer to the NHS guidance How to contact a Dentist.